Privacy Policy

We take your personal data seriously and collect, process and use it in accordance with Taiwan's Personal Data Protection Act (PDPA). This policy explains what we do and what rights you have.

What we collect

• Contact & delivery details: name, phone, email (optional), LINE ID (optional), delivery address
• Order details: the items you buy, quantities, amounts and notes
• Technical data: the essential cookie that keeps your cart working; 【if you use analytics, describe it here】

Why we use it

• To process and confirm your order and arrange payment and delivery
• To provide customer service and handle live-arrival claims
• To send order-related notifications (LINE/email)
• To meet legal and tax obligations

You are free to choose whether to provide your personal data; however, if you do not provide the details we need — such as name, phone and delivery address — we will not be able to confirm, process or ship your order.

Sharing your data

We do not sell your personal data. We share it only as needed with parties that help fulfil your order — such as delivery couriers and, in future, a payment provider (e.g. ECPay) — or where required by law.

Cookies

We use the essential cookie required to keep your shopping cart working. 【If you use analytics or advertising cookies, describe them here and how to opt out.】

How long we keep it

We keep your data for as long as needed to complete the order and for any period required by law, after which it is deleted or de-identified. 【State your actual retention period, e.g. transaction records kept for N years.】

Your rights

Under the PDPA you may, regarding your personal data: ask to review it, request a copy, request correction or supplementation, request that we stop collecting/processing/using it, and request its deletion.

To exercise these rights, reach us via the LINE, email or phone on the Contact page, and we will respond within a reasonable time.

Security

We use reasonable technical and organisational measures to protect your data, and the site is served over HTTPS. No internet transmission, however, can be guaranteed perfectly secure.

Changes to this policy

If this policy changes, we will post the update on this page; the version shown on this site prevails.

For any privacy question or to exercise your rights, reach us through the Contact page.